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What To Expect:

  • After a Request for Assistance form is submitted an OPC attorney will review the information. If the information provided implicates possible rule violations of the Rules of Professional Conduct by the named attorney or LPP, the matter will be investigated by the OPC. However, if the information does not rise to the level of a rule violation, then the OPC will forward the Request for Assistance form to the Utah State Bar’s Consumer Assistance Program (“CAP”). In that case the CAP attorney will contact you with respect to her efforts at a resolution of the problem.
  • Attorney and LPP discipline matters are governed by the Rules of Lawyer Discipline and Disability and the Rules of Licensed Paralegal Practitioner Discipline and Disability, which do not give specific deadlines for completing the investigative process. Nonetheless, we have found that cases that are not dismissed prior to a screening panel hearing typically proceed according to the following timeline:
    • Initial Investigation – 150 Days. (gathering documents, reviewing materials to determine if rules may have been violated)
    • Follow-up Investigation – 120 Days. (getting a formal response from the attorney or LPP, gathering and reviewing additional materials as necessary)
    • Screening Panel Process – 90 Days. (requesting that the matter be heard by a Screening Panel if we feel the attorney or LPP engaged in misconduct)
  • The information you provide to the OPC will be shared with the attorney or LPP with whom you have a problem. Please be aware the OPC does not represent any party during the investigation.
  • The OPC will keep you informed of the progress of the investigation and will notify you of the final disposition.

What Not To Expect:

  • The OPC cannot give you legal assistance or legal advice.
  • The OPC cannot direct the attorney or LPP to take or refrain from a particular action.
  • The OPC cannot help you find a new attorney or LPP to handle your matter. You may find a new attorney or LPP using the Utah State Bar’s Licensed Lawyer website, https://www.licensedlawyer.org/. If you are seeking free and reduced legal assistance you may wish to contact the Utah State Bar’s Access to Justice Department for information on available resources, 801-531-9077.
  • The disciplinary process is not designed to provide you with reimbursement or other monetary compensation.
  • The OPC does not have jurisdiction concerning a judge’s or commissioner’s conduct. The Judicial Conduct Commission investigates judicial conduct. https://jcc.utah.gov/
  • If your problem involves a fee dispute. The Utah State Bar offers a voluntary program to assist attorneys , LPPs, and clients in quickly and inexpensively resolving fee disputes. https://www.utahbar.org/public-services/fee-dispute-resolution-program/

File a Request for Assistance

Please be aware your decision to submit a Request for Assistance should not be made lightly or without justification. Once a request for assistance is filed, even if you wish to withdraw it, it may not be able to be withdrawn. This is a decision that must be made by the OPC. The OPC does not discourage attempts by you and the attorney or LPP to resolve your dispute or address the problem. However, if your concerns are regarding an attorney's or LPP's professional conduct, the first step is to complete a Request for Assistance form.

The Request for Assistance form will be submitted to the OPC for review. If the information provided implicates possible rule violations of the Rules of Professional Conduct by the attorney or LPP, the matter will be investigated by the OPC. However, if the information does not rise to the level of a rule violation then the OPC will forward the Request for Assistance form to the Utah State Bar’s Consumer Assistance Program (“CAP”). In that case the CAP attorney will contact you with respect to her efforts at a resolution of the problem.

Please note that we cannot accept an anonymous request for assistance. Also, we cannot accept complaints against an entire law firm or organization, and you will need to identify the specific individuals you are complaining about. If you do not provide a full name, a complete address, and a phone number where we can reach you, the information you provide may not be considered a request for assistance and you may not be entitled to further information in the event an investigation is opened.

If you are unable to complete the Request for Assistance form online, please print and mail the form to the OPC.

The attorney and LPP search tool may help you identify the contact information for the subject of your complaint. However, if you are complaining about someone who is not a member of the Utah State Bar, or you cannot locate them with the search tool, you may still submit a complaint to the OPC for review.

    • Your Information:

    • Attorney or LPP Information:

  • Information:

    • Tell us the problem you are having. Please give a detailed statement of facts, including dates and places, explaining why you are requesting assistance with regard to this lawyer. Inform us if the attorney represents you or another party. If your problem involves a matter in court please provide the case number:
    • Upload Files that Support Your Allegations of Misconduct. Supporting documents could include, but may not be limited to, a copy of your fee agreement, correspondence with the attorney, and proof of payment. (8MB Max Size):
      Drop files here or
      Accepted file types: jpg, gif, png, pdf, doc, txt, docx.
  • Additional
    Information:

    • Under what circumstances have you contacted the Office of Professional Conduct about this attorney or LPP before?

Find an Attorney

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Name Bar Number Organization Type Status Bar Admit Date